She is all set up and good to go.

2/1@ 2pm

Status changed from (1) Pending to (2) Scheduled

****This is an outgoing email****
Hi Susan,

I need some additional information regarding 
service request #66359

Description: NEW EQUIP SETUP: Deliver Dell 
OptiPlex W#20170502 & monitors W#20170500 & 
W#20170501 to HSS 201 (order#10269)

Your new machine has been setup and ready to 
delivery, what time is good for us to come to  
setup for you?

Thanks!
Yumin
UCS

Standard setup done.

Please get done today and contact Susan for setup

Double check for more updates

Task reassigned to Bradley Karkanen.

Task reassigned to UCS Tech.

W#20170502 is imaging on the counter.

FOR INSTALL OF ADOBE ACROBAT PRO 
DC-- new
"serialized" installer instructions:
Transfer the new folder at: T:\Adobe
CCE\CCEPackages\CC2015_5JULY16\AcrobatProDCv12_
WIN
to computer Desktop and run the setup.exe file in
the enclosed Build folder.  
This should install Acrobat Pro DC and
automatically "serialize" the program.  When done
launch Adobe to make sure it was successful then
delete installer folder from Desktop of computer

Please let the end user know that they do not need
to sign in to use the software even though it may
prompt for login it is not affecting the usage, it
just would be access to cloud storage component of
Acrobat that we do not use.   Also demonstrate the
Tools Tab as the new version has users confused
and not knowing where to find functions like
combining documents or editing documents etc. 
There is also links to great tutorials from within
the app on how to use this new version.  You might
point those out so that if they have some
questions about usage they can self service those
before calling  a tech.
https://helpx.adobe.com/acrobat.html  look at the
"Do More with Acrobat DC" list under the Home TAB
and also point out the Tools tab.
another great tutorial video:
https://helpx.adobe.com/acrobat/how-to/what-is-
acrobat-dc.html