Service Request Ticket - # 66362

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2018 12:59 PM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170523[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 3BFZGM2 Description Dell Latitude 5580 Touch 15.6in, i7-7820HQ
Serial No. 3BFZGM2 Location Dave McEvilly

CPU Intel Core i7-7820HQ(Quad Core, 2.90Gz, 8MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC A4:4C:C8:84:51:B7


Wireless NIC 9C:30:5B:1F:50:63


Bluetooth NIC 9C:30:5B:1F:50:64

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 23, 2018 04:55 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 23, 2018 04:55 PM 
all done!
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Tricia Flaherty Jan 22, 2018 12:59 PM 
Brittany's new touch 15.6inch laptop has arrived and been 
inventoried and engraved.  I have a Resource Media disk if 
you need it for imaging etc.  This will be Windows 10 Pro
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