Service Request Ticket - # 66371

Service Request Information

CONTACT Name Hall, CM   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2018 07:38 AM
Department College of Education Phone 88731
Location Email hallcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20120219[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 62pngv1 Location PDR

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Enterprise Software MS Office Pro Plus 2010 from P0085446

Wired NIC D4:BE:D9:4F:E3:72


Wireless NIC 8C:70:5A:F9:96:A4


Bluetooth NIC 44:6D:57:CB:0F:DE


TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public

Entered by Date Memo
Brighton Bohnenkamp Feb 06, 2018 09:43 AM
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp Feb 06, 2018 09:40 AM
picked up 
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Brighton Bohnenkamp Feb 06, 2018 08:30 AM
Left VM and emailed
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Megan Thibeault Jan 30, 2018 01:20 PM
Status changed from (4) On Hold to (1) Pending
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Megan Thibeault Jan 30, 2018 01:20 PM
Status changed from (4) On Hold to (1) Pending
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Megan Thibeault Jan 30, 2018 01:20 PM
Can you contact CM and see when she is returning this 
charger. 
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Megan Thibeault Jan 23, 2018 07:40 AM
Status changed from (1) Pending to (4) On Hold
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Megan Thibeault Jan 23, 2018 07:38 AM
W20120219 charger, est return date: 1/30/18
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