Service Request Ticket - # 66378

Service Request Information

CONTACT Name Poole, Jesse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2018 01:13 PM
Department Student Success & Advising Office Phone 88083
Location Email poolej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170498[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag 9KQ6QH2 Description Dell Chromebook 11 3180 11.6in, Celeron N3060, 4GB
Serial No. 9KQ6QH2 Location Jessie Poole, Dir. Student Success & Advising

CPU Intel Celeron N3060 Processor


OS Chrome OS Software Google Chrome Management Console license, ED P0106122

Wireless NIC 90:61:AE:67:DD:88

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 25, 2018 09:52 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 25, 2018 09:52 AM 
Delivered on 1/25/2018.  Showed him and his student 
how to login and access WOU VDI.
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John Rushing Jan 25, 2018 09:10 AM 
Sent email to setup delivery time.
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Tricia Flaherty Jan 23, 2018 01:15 PM 
Invoice and Setup Form are  with the laptop which
is on shelf in ITC008 Inventory Counter
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Tricia Flaherty Jan 23, 2018 01:13 PM 
This 11.6 inch Dell Chromebook( W#20170498) has
been enrolled in The Chrome Device Management
system and is under org: faculty/Staff.  He may
need to get general oreintation to how it will
function(just like Library set) with Campus
network etc.  Use of VDI for printing and network
drive access and then use of Google Apps.
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