Service Request Ticket - # 66380

Service Request Information

CONTACT Name Kernan, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2018 03:27 PM
Department University Computing Solutions Phone 88154
Location Email kernanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170517[Edit Inv] (opens in a new window) Bldg/Room BELL
Service Tag Description Apple Mac Mini #Z0R6
Serial No. C07W302BG1J0 Location Carillon Station

CPU Intel Core i5(1.4GHz) w/ 3MB shared L3 cache


OS MAC OS X 10.13 (High Sierra) Software NO OFFICE LICENSE

Wired NIC 78:7B:8A:C0:1E:E9


Wireless NIC 1C:36:BB:02:7C:CC


Bluetooth NIC 1C:36:BB:02:7C:CD

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Aug 31, 2018 10:38 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 25, 2018 04:23 PM 
currently located outside bills office.  They are 
adding the final touches to it.
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John Rushing Jan 25, 2018 04:22 PM 
Computer has been imaged on 1/24/2018.
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Tricia Flaherty Jan 23, 2018 04:51 PM 
I did no NEW Equip form for this. so don't look
for it :)
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Tricia Flaherty Jan 23, 2018 03:27 PM 
Do we have a backup or can you get this setup for
Bill to use for Carillon station... I left
W#20170517[Edit Inv] in your chair
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