Service Request Ticket - # 66387

Service Request Information

CONTACT Name Hovey, Katrina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2018 04:41 PM
Department Education & Leadership Phone 88961
Location Email hoveyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161091[Edit Inv] (opens in a new window) Bldg/Room RWEC 119
Service Tag 9HHR2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 9HHR2H2 Location Katrina Hovey, MIA 7/25

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; Filemaker Pro 12 Upgrade License from P0085642 (TRANSFERRED FROM W#W#20120658) was Bob Brownbridge JUNE2017;

Wired NIC D4:81:D7:D8:3B:9E


Wireless NIC 00:28:F8:BF:54:28

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jan 24, 2018 11:38 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jan 24, 2018 11:37 AM 
Delivered and good to go
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Gino Salazar Jan 24, 2018 11:14 AM 
Task reassigned to Giovanni Salazar.
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Tricia Flaherty Jan 23, 2018 04:41 PM 
this will be on shelf by Inventory counter in
ITC008 with Invoice.
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