Service Request Ticket - # 66394

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2018 10:52 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130056[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL135996 Location PDR

Model ColorQube 8870 Hostname wuclab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.46 Metered Code: 0409 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:43

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Kyle Arthenayake Feb 07, 2018 09:44 AM 
Status changed from (1) Pending to (5) Completed
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Kyle Arthenayake Jan 26, 2018 04:15 PM 
did not come in
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Kyle Arthenayake Jan 25, 2018 01:40 PM 
called, will be coming friday afternoon
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Shandelle Plasker Jan 24, 2018 01:56 PM 
Task reassigned to Service Request Desk.
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Shandelle Plasker Jan 24, 2018 01:56 PM 
Please call and ask to come in. I am unsure how 
many print credits they are asking back.
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Brighton Bohnenkamp Jan 24, 2018 10:52 AM 
Contact Info: Jennifer Samp 541-377-3531
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Public
Brighton Bohnenkamp Jan 24, 2018 10:52 AM 
Jennifer Samp ( jsamp15 ) tried to print a color 
document to WUC lab color printer and it didn't 
print. There were no error codes
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