Service Request Ticket - # 66396

Service Request Information

CONTACT Name Roberts, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2018 11:13 AM
Department Advancement & Foundation Phone 89385
Location Email robertsjr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170503[Edit Inv] (opens in a new window) Bldg/Room WUC Info Desk
Service Tag Description Xerox VersaLink B400/DN Monochrome Laser Printer
Serial No. 6HB013618 Location replacement printer for ZIPPY

Model B400/DN Hostname uc-zippy
Notes 47 ppm -monthly duty cycle: recommended up to 12,000 pages and max up to 110,000; -max RES. 1200 x 1200 dpi (enhanced) -Standard two sided output(duplexing) - std paper capacity 700 sheets (optional extra tray) -Sm.-med. workgroup, Best for workteams of 3 to 15 users -Memory 2GB standard; On P0106183/CDWG: Xerox 550-Sheet Tray #497K13620; IP ADDRESS: Ink/Toner Refill

Wired NIC 9C:93:4E:6A:B0:1B

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 05, 2018 08:40 AM 
Status changed from (2) Scheduled to (5) Completed
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Shandelle Plasker Feb 05, 2018 08:40 AM 
This has been delivered and setup.
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Shandelle Plasker Jan 26, 2018 11:17 AM 
Status changed from (1) Pending to (2) Scheduled
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Shandelle Plasker Jan 26, 2018 11:17 AM 
Paul and Diemer are both out today so I had to 
reschedule this for Monday.
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Shandelle Plasker Jan 25, 2018 04:57 PM 
****This is an email****
Hi Jessica,

Okay, I will come down and set this up around 
1:30 tomorrow.

Thank you,
Shandelle Pepper
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Shandelle Plasker Jan 25, 2018 04:56 PM 
****This is an email****
THIS IS THE GREATEST NEWS EVER! I will be out 
tomorrow, but I know the office would love it 
if it was installed. You can come over whenever 
you would like. I let Myron know that you would 
be coming over to install it and he can be your 
contact for the day.
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Shandelle Plasker Jan 25, 2018 03:47 PM 
****This is an email****
Hi Jessica,

The new printer and extra tray have arrived:). 
Do you have time tomorrow for me to set this 
up? I am free after 1:30 tomorrow.

Thank you,
Shandelle Pepper
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Emily Griner Jan 24, 2018 11:19 AM 
Printer placed with tray attached at the end of the inventory 
counter.
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Emily Griner Jan 24, 2018 11:13 AM 
NEW EQUIP SETUP: Deliver Xerox Laser Printer 
W#20170503[Edit Inv] to Werner University Center Info Desk. 
Network printer (VISA2017007026) setup with extra paper 
tray (P0106183) to replace ZIPPY in student Engagement 
Office in WUC Info Desk.
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