Service Request Ticket - # 66410

Service Request Information

CONTACT Name Hutchings, Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2018 03:09 PM
Department Creative Arts/Art Phone 89209
Location Email hutchingst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130105[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch, 3.1GHz i7 Quad-core #Z0MQ
Serial No. D25L60C5DNMM Location PDR

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0091491, Adobe CS6 Master Coll from P0091311, Vectorworks Designer/Renderworks 2013 from P0089588, Apple Final Cut Studio(v.3) from P0073297

Wired NIC 10:DD:B1:EE:DC:49


Wireless NIC 8C:2D:AA:5F:97:51


Bluetooth NIC 8C:2D:AA:5F:97:52

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 29, 2018 11:04 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 29, 2018 11:04 AM 
Bradley and I seen the issue so we tried updates 
and that did not work so we reinstalled Adobe.
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Megan Thibeault Jan 25, 2018 03:25 PM 
Task reassigned to John Rushing.
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Kyle Arthenayake Jan 25, 2018 03:09 PM 
20130105[Edit Inv]

Hi there,

This computer is having all sorts of Adobe
problems, constantly interrupting and asking for
updates.

Thanks
tim h
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