Service Request Ticket - # 66414

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2018 04:09 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20161014[Edit Inv] (opens in a new window) Bldg/Room PS Squad Room
Service Tag 9PGSHF2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 9PGSHF2 Location Officer Station- West Wall
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 26, 2018 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 26, 2018 11:30 AM 
completed.
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Shina Oladiti Jan 26, 2018 11:22 AM 
Setup the new monitors and brought back the old ones.
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Megan Thibeault Jan 26, 2018 09:43 AM 
Task reassigned to Adeshina Oladiti.
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Tricia Flaherty Jan 25, 2018 04:09 PM 
when two monitors W#20161193[Edit Inv] and W#20161194[Edit Inv] were
assigned for GFA replacement PS Squad Room the
wrong models were used.  We need to swap out the
two above for two new W#20161014[Edit Inv] and W#201601015
instead which have built in speaker and webcam. 
Please bring W#20161193[Edit Inv] and W#20161194[Edit Inv] model
U2417H and any cabling back to Tricia so they can
be used for special setups and not standard
replacement.  Angie is aware of these and can
serve as the point of contact for swaping out
monitors.  The new monitors, W#20161014[Edit Inv] and
W#201601015 are on Inventory counter in ITC008
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