Service Request Ticket - # 66420

Service Request Information

CONTACT Name Lopez-Cruz, Marlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2018 11:11 AM
Department Multicultural Student Services Phone 88424
Location Email lopezcruzm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160953[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 158XKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 158XKH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:46:0A:29

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 13, 2018 03:10 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 13, 2018 03:10 PM 
Just set up the 20091152[Edit Inv] back over there.
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Brighton Bohnenkamp Feb 13, 2018 08:29 AM 
Status changed from (5) Completed to (1) Pending
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Brighton Bohnenkamp Feb 13, 2018 08:29 AM 
Marlene is requesting to have the old monitor 
W#20091152[Edit Inv] brought over so she can have two 
screens
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Gino Salazar Feb 12, 2018 03:34 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 12, 2018 03:25 PM 
Good to go!
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Gino Salazar Feb 12, 2018 02:03 PM 
Task reassigned to Giovanni Salazar.
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Erika Enriquez Feb 12, 2018 01:48 PM 
Task reassigned to Erika Enriquez.
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Megan Thibeault Feb 12, 2018 01:46 PM 
Task reassigned to Giovanni Salazar.
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John Rushing Feb 12, 2018 01:42 PM 
This has been moved in AD.
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Shina Oladiti Feb 12, 2018 01:29 PM 
Sent email for availability.
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Shina Oladiti Feb 12, 2018 01:29 PM 
*************************
Update in AD
*************************
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Shina Oladiti Feb 12, 2018 01:29 PM 
it back on the inventory counter.
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Shina Oladiti Feb 12, 2018 01:03 PM 
Prepped and ready for delivery.
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Megan Thibeault Feb 06, 2018 10:00 AM 
Task reassigned to Peter Puettmann.
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Yumin Chen Jan 26, 2018 12:34 PM 
W#20160953[Edit Inv] is imaging on the counter.
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Emily Griner Jan 26, 2018 11:11 AM 
GFA SETUP: Deliver Dell OptiPlex W#20160953[Edit Inv] and monitor 
W#20141074[Edit Inv] to Werner Univ Center 212G. Replacing 
W#20091152[Edit Inv] (monitor) and W#20091280[Edit Inv] (computer). New 
EQ placed on inventory counter.
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