Service Request Ticket - # 66423

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2018 04:14 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160958[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1595LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1595LH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:0A:C5

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Feb 02, 2018 11:11 AM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Feb 01, 2018 02:16 PM 
Task reassigned to Bradley Karkanen.
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Gino Salazar Feb 01, 2018 01:09 PM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Gino Salazar Feb 01, 2018 01:08 PM 
Status changed from (1) Pending to (2) Scheduled
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Gino Salazar Feb 01, 2018 01:08 PM 
Priority changed from (3) Priority to (2) High Priority.
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Gino Salazar Feb 01, 2018 01:06 PM 
She wants between 8-4:30 tomorrow 2/2
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Gino Salazar Feb 01, 2018 12:00 PM 
Sent email for availability
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Shina Oladiti Jan 31, 2018 05:03 PM 
Please check with the user for delivery date and time.
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Shina Oladiti Jan 31, 2018 05:03 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Jan 31, 2018 05:03 PM 
Its prepped and ready for delivery.
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Shina Oladiti Jan 31, 2018 05:02 PM 
Windows updates need to be run again. and it will
be done.
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Shina Oladiti Jan 31, 2018 05:01 PM 
Prepped. All installation done.
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Shina Oladiti Jan 31, 2018 02:26 PM 
Imaging completed
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Tricia Flaherty Jan 26, 2018 04:14 PM 
W#20160958[Edit Inv] cpu and  W#20160416[Edit Inv] monitor to replace
W#20110889[Edit Inv] for Sharyne Ryals, Social Science APA
in HSS 231A This equipment is on the RACK in
ITC013 with GFA SETUP FORM attached(no room on
counter)
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