Service Request Ticket - # 66433

Service Request Information

CONTACT Name Freymuth, Dirk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2018 09:20 AM
Department Creative Arts/Music Phone 88874
Location Email freymutd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131007[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5LYF6T6 Location PDR 2023 Giveaway

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software MS Office 2011 Std for MAC from P0094155, Logic Pro X from Music Licenses P0095256 and MakeMusic Finale 2014 from P0095335 ***must be MAVERICK OS with last two software titles***

Wireless NIC 48:D7:05:B6:C0:B9


Bluetooth NIC 48:D7:05:B6:C0:BA

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Feb 09, 2018 08:08 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Feb 08, 2018 10:45 AM 
Task reassigned to Bradley Karkanen.
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Yumin Chen Feb 08, 2018 10:45 AM 
Updated on 10.13.3
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Yumin Chen Jan 30, 2018 12:38 PM 
In JAMF now.
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Yumin Chen Jan 30, 2018 12:30 PM 
laptop is in the IN BOX
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Bradley Karkanen Jan 29, 2018 09:20 AM 
Not in Jamf. SCCM shows 10.9.2
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