Task reassigned to Bradley Karkanen.

****This is an email****
Yes, thanks for following up. I'll be here and 
will back up beforehand.

****This is an email****
Hi Amanda,

Thank you for filling out the Mac Update 
Doodle. 

I see that you are available on Wednesday the 
28th at 9 am. I would like to confirm that we 
will be down at that time to update your Mac.

Here is some information I would like you to 
know.

1. Depending on what OS X you are running this 
update could take about two hours.

2. If you are running an OS X less then 10.10 
we will have to re-image your machine. This 
takes about an hour.

If we do need to re-image your machine I am 
more then welcome to give you a loaner for that 
hour if you need one.

Please remember to back up your machine to the 
H drive or any other external drive prior to 
our arrival. If you do not know how to do this 
please let me know.

Thank you,
Shandelle Pepper

****This is an email****
Hello,

We are needing to update your Mac machine due 
to a security flaw. Your machine needs to be 
running OS X 10.11 or higher. I have uploaded a 
calendar in order for you to schedule a time 
for us to do this for you. Please put as much 
availability as possible. We will get back to 
you with a schedule confirmation. Please reply 
all if you have any questions.

Here is the link where you can sign up.

https://doodle.com/poll/grw8inrw6uiq28sy

Also, Please do not forget to back up your 
machine to your H drive prior to our arrival.

Thank you,
Shandelle Pepper