Service Request Ticket - # 66438

Service Request Information

CONTACT Name Soderlund, Lars   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2018 09:40 AM
Department Humanities Division Phone 88325
Location Email soderlundl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140796[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 6WKGF42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 6WKGF42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298, Adobe CC desktop from ORDER8496 JUNE2015(named user); CamtasiaStudiov8.5WIN/Snagitv12.3 from VISA2014004631

Wired NIC 98:90:96:D8:83:1D

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Feb 07, 2018 01:51 PM 
Status changed from (2) Scheduled to (5) Completed
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Yumin Chen Feb 07, 2018 01:51 PM 
Computer is running fine.
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Yumin Chen Feb 02, 2018 11:30 AM 
****This is an outgoing email****
Hi Lars,

We were just following up with you regarding a 
service request that we have for you.  (#66438)

Description: *2/1 12* check on computer

We were wondering if this has been resolved for 
you or if we can still be of assistance with this.  
If so, just let us know, we'll be happy to help.

Thanks,
Yumin Chen
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Public
Yumin Chen Feb 01, 2018 12:58 PM 
Checking late.
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Yumin Chen Feb 01, 2018 12:57 PM 
Cleaned.
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Megan Thibeault Feb 01, 2018 07:27 AM 
Task reassigned to Yumin Chen.
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Kyle Arthenayake Jan 29, 2018 09:40 AM 
Computer is running slow. Check for updates and
general cleaning
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