Service Request Ticket - # 66460

Service Request Information

CONTACT Name East, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2018 01:55 PM
Department The Research Institute Phone 8-8792
Location Email easta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160397[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag 4MRGPC2 Description Dell Latitude E7250 (i5-5300U, 8GB RAM 256HD)
Serial No. 4mrgpc2 Location Cheri Kimball

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license XXXX2016005511

Wired NIC 28:F1:0E:00:84:7E


Wireless NIC B8:08:CF:25:AF:AC


Bluetooth NIC B8:08:CF:25:AF:B0

TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 02, 2018 02:53 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 02, 2018 02:52 PM 
Completed!
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Peter Puettmann Feb 02, 2018 02:43 PM 
Task reassigned to Adeshina Oladiti.
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Peter Puettmann Feb 02, 2018 01:55 PM 
Task reassigned to Peter Puettmann.
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Gino Salazar Feb 01, 2018 04:24 PM 
Priority changed from (3) Priority to (2) High Priority.
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Yumin Chen Jan 30, 2018 12:25 PM 
Task reassigned to UCS Tech.
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Yumin Chen Jan 30, 2018 12:25 PM 
He will be available on Friday all day
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Yumin Chen Jan 30, 2018 12:24 PM 
He is not available today.
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Yumin Chen Jan 30, 2018 12:02 PM 
Task reassigned to Yumin Chen.
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Erika Enriquez Jan 29, 2018 01:56 PM 
Waiting on WOU #
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Erika Enriquez Jan 29, 2018 01:55 PM 
****This is an email****
 have a request to re-image a traffic safety 
education laptop and have it assigned to Cheri 
Kimball - 
 She will also be issued Epson projector 20161189[Edit Inv] 
- so if someone can help ensure the two pieces of 
equipment work properly together, that would be 
great!




The laptop/projector are located in my office at 
Todd Hall 240 and she will be on-site all day 
this Friday to meet with her to set up as 
needed.
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