Service Request Ticket - # 66473

Service Request Information

CONTACT Name Toray, Tamina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2018 11:00 AM
Department Behavioral Sciences Division Phone 88712
Location Email torayt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. C02TV4NKJ1G9 Location PDR

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.13 (High Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511;

Wired NIC 98:10:E8:F3:73:79


Wireless NIC 98:9E:63:3A:B7:0A


Bluetooth NIC 98:9E:63:3A:B7:0B

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 07, 2018 02:11 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Feb 07, 2018 02:03 PM 
Setup done and she was happy about it.
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Shina Oladiti Feb 07, 2018 02:02 PM 
Completed!
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Kyle Arthenayake Feb 07, 2018 09:42 AM 
Status changed from (1) Pending to (2) Scheduled
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Kyle Arthenayake Feb 07, 2018 09:42 AM 
541-740-7748

WEDNESDAY 11:30
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Kyle Arthenayake Feb 07, 2018 09:41 AM 
backup everything
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Shina Oladiti Feb 05, 2018 05:01 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Feb 05, 2018 05:01 PM 
****This is an email****
Great! How would Wednesday at 11:30 work? Or
Thursday same time?

Thanks so much.
Tamina
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Shina Oladiti Feb 05, 2018 02:56 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Feb 05, 2018 02:54 PM 
****This is an outgoing email****
Hi Tamina,

We were just following up with you regarding a
service request that we have for you.  (#66473)

Description: GFA SETUP: Deliver Apple iMac
W#20161075[Edit Inv] and replace W#20131025[Edit Inv] to Todd 341 for
Tamina Toray

We are checking to know when to come in for the
delivery of the new equipment. Please let know
know what time and day works for you.

Thanks,
Adeshina Oladiti
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Public
Shina Oladiti Feb 05, 2018 02:53 PM 
Prepped and ready for the delivery. It is back on
the inventory counter.
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Bradley Karkanen Jan 30, 2018 04:27 PM 
On stand up desk imaging
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Emily Griner Jan 30, 2018 11:00 AM 
GFA SETUP: Deliver Apple iMac W#20161075[Edit Inv] and replace 
W#20131025[Edit Inv] to Todd 341 for Tamina Toray. New EQ placed 
on inventory counter.
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