Service Request Ticket - # 66476

Service Request Information

CONTACT Name Schaumburg, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2018 11:27 AM
Department Business Services Phone 88361
Location Email schaumburga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100251[Edit Inv] (opens in a new window) Bldg/Room MA 228
Service Tag 8968KN1 Description Dell OptiPlex 780 Ultra SFF,Intel Core 2 Duo E8400
Serial No. 8968Kn1 Location Sara Velador (LOANER)

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0077114 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:AC:4A:EA

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jan 30, 2018 11:47 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jan 30, 2018 11:47 AM 
Re-join the domain fix the problem.
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Natalie Plasker Jan 30, 2018 11:27 AM 
When trying to login to a computer the machine is
saying that the security database does not have an
account trust relationship.
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