Service Request Ticket

Service Request Information

CONTACT	Name	Singson, Beeb	Date	Jan 30, 2018 01:01 PM
	Department	Natural Science Division	Phone	89274
	Location		Email	singsonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150321 (opens in a new window)	Bldg/Room	SSC 105
	Service Tag	HSP5382	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	HSP5382	Location
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2015004715 -Adobe Design Standard CS5 -ArcGIS 10.2.2 Desktop -Aquifer win32 version 5 -Qgis 2.10.1 -Google Earth -VMware Client -Microsoft Office Suite -ARCGIS 10.2.2 -Autodesk
	Wired NIC	64:00:6A:88:BF:EC

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Feb 01, 2018 11:54 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Gino Salazar	Feb 01, 2018 11:54 AM	I took it back yesterday and set it back up.	Add Attachment
Gino Salazar	Jan 30, 2018 02:56 PM	Stole this one to reimage it lol 20150321	Add Attachment
Gino Salazar	Jan 30, 2018 01:57 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Kyle Arthenayake	Jan 30, 2018 01:01 PM	taking log time to log on. Internet security is turned off and pop ups appearing on the desktop.Programs are freezing when opening up NS 218 A	Add Attachment