Service Request Ticket - # 66482

Service Request Information

CONTACT Name Rogers, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2018 01:22 PM
Department Western Community Policing Institute Phone
Location Email rogersd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100251[Edit Inv] (opens in a new window) Bldg/Room MA 228
Service Tag 8968KN1 Description Dell OptiPlex 780 Ultra SFF,Intel Core 2 Duo E8400
Serial No. 8968Kn1 Location Sara Velador (LOANER)

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0077114 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:AC:4A:EA

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 08, 2018 04:20 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 01, 2018 04:04 PM 
He is never there when I go and I cannot get ahold of him by email or 
phone.
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Gino Salazar Jan 30, 2018 01:56 PM 
Task reassigned to Giovanni Salazar.
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Natalie Plasker Jan 30, 2018 01:28 PM 
Available anytime 
copier he would like to connect to is called Taser.
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Megan Thibeault Jan 30, 2018 01:23 PM 
Please update inventory
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Natalie Plasker Jan 30, 2018 01:22 PM 
Needs a printer connected to his computer, so he
can print.
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