Status changed from (2) Scheduled to (5) Completed

Re-install office and run an update on it. The
issue only affect that documents alone. When ever
she try to select a single box in an excel sheet,
like 12 boxes get selected at once.

Status changed from (7) Waiting for Contact to (2) Scheduled

****This is an email****
No problem. I'm wondering if it has something to
do with how much is on the documents, but I have
have only recently started having the problem and
haven't changed my documents much. Friday would
work between 11 and 12 or next week would be better.

Thanks!

****This is an email****
Hello,

Someone came and reset Excel but the issue wasn't
resolved. He said he would look into it more
before trying something else. I haven't heard
anything else, but the problem does persist.

Thank you.
Earlene

****This is an outgoing email****
Hi Earlene,

We were just following up with you regarding a
service request that we have for you.  (#66506)

Description: *** 2/9, between 10-11am *** excel issue

We were wondering if this has been resolved for
you or if we can still be of assistance with this.
 If so, just let us know, we'll be happy to help.
Please let us know when a good time for a tech to
come by.

Thanks,
Megan Eichler

Left VM.

Task reassigned to Adeshina Oladiti.

 was operating at the same capacity as I always
have, so I wouldn't think that is the problem.
However, I did attempt to shut everything down,
and still noticing the lag

I recently updated my Excel program and now it is
extremely laggy and slow. No other Microsoft
programs (that I've noticed) seem to be having the
problem. Suggestions?