Service Request Ticket - # 66510

Service Request Information

CONTACT Name Neely, Kent   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2018 08:53 AM
Department Creative Arts/Theater-Dance Phone 89253
Location Email neelyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161073[Edit Inv] (opens in a new window) Bldg/Room APSC 501
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. C02TV4NFJ1G9 Location Native American Lounge

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.15 (Catalina) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511;

Wired NIC 98:10:E8:F3:73:82


Wireless NIC 98:9E:63:3A:B1:BC


Bluetooth NIC 98:9E:63:3A:B1:BD

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Feb 01, 2018 11:46 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Feb 01, 2018 11:46 AM 
Installed CA-Veronica on his Mac.
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Megan Thibeault Feb 01, 2018 10:20 AM 
Task reassigned to John Rushing.
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Brighton Bohnenkamp Feb 01, 2018 08:53 AM 
Kent got a new mac and needs help getting a 
printer setup on it
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