Service Request Ticket - # 66526

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2018 12:24 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110856[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 2GK35V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GK35V1 Location Going to pdr

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 ,

Wired NIC 18:03:73:26:2A:2E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Feb 05, 2018 09:36 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Feb 05, 2018 09:36 AM 
done
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Megan Thibeault Feb 05, 2018 09:19 AM 
Task reassigned to Megan Eichler.
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Tricia Flaherty Feb 02, 2018 12:26 PM 
After Nathalies shift for Bill today but preferably before 
Monday as I will be doing some training with her.
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Tricia Flaherty Feb 02, 2018 12:24 PM 
FOR INSTALL OF ADOBE ACROBAT PRO 
DC--
"serialized" installer instructions:
Transfer the new folder at: T:\Adobe
CCE\CCEPackages\CC2015_5JULY16\AcrobatProDCv12_
WIN
to computer Desktop and run the setup.exe file in
the enclosed Build folder.  
This should install Acrobat Pro DC and
automatically "serialize" the program.  When done
launch Adobe to make sure it was successful then
delete installer folder from Desktop of computer
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