Service Request Ticket - # 66541

Service Request Information

CONTACT Name Clark, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2018 12:04 PM
Department Registrar’s Office Phone 88187
Location Email clarkaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160673[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag B2S7RF2 Description Dell Latitude E7270 (i5-6300U, 8GB RAM 256HD)
Serial No. B2S7RF2 Location PDR

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; DegreeWorks(banner) for RegOffice; PL SQL Developer;

Wired NIC D4:81:D7:59:42:4A


Wireless NIC 34:F3:9A:D6:F3:53

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Feb 09, 2018 07:48 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Feb 09, 2018 07:48 AM 
done
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Tricia Flaherty Feb 05, 2018 12:04 PM 
This is laptop W#20160673[Edit Inv] is for replacement of 
W#20140482[Edit Inv] which is having significant hardware issues. 
We will be ordering additional RAM to add to laptop when it 
arrives.
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