Service Request Ticket - # 66557

Service Request Information

CONTACT Name Hinzman, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2018 08:10 AM
Department Student Success & Advising Office Phone 89354
Location Email hinzmanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130530[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WK9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WK9FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:AF:2C

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Feb 06, 2018 01:54 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Feb 06, 2018 01:54 PM 
all taken care of john called them
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Peter Puettmann Feb 06, 2018 09:24 AM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Feb 06, 2018 09:18 AM 
Task reassigned to UCS Tech.
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Peter Puettmann Feb 06, 2018 09:15 AM 
secondary accounts are down. Ellis is working on it.
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Megan Thibeault Feb 06, 2018 08:10 AM 
chrome and firefox not working
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