Service Request Ticket - # 66573

Service Request Information

CONTACT Name Freymuth, Dirk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2018 12:26 PM
Department Creative Arts/Music Phone 88874
Location Email freymutd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120828[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Mac Pro Two 2.40GHz 6-Core Intel Xeon #Z0P2
Serial No. C07KK07PF4MH Location PDr

CPU Two 2.4GHz Quad-Core Intel Xeon ¿Westmere¿


OS MAC OS X 10.8 (Mountain Lion) Software MS Office for MAC 2011 from P0089716, TRANSFER THESE TITLES to W#20160829 SR63375 APR2017: AVID Pro Tools v9 from P0080799 TRANSFERRED from W#20101341 & UPGRADED to Pro Tools 11 from VISA2013003741 SEPT2013, Logic Pro X from Music Licenses P0095256

Wired NIC 40:6C:8F:BD:32:60


Wired NIC 40:6C:8F:BD:39:9A


Wireless NIC A8:96:A8:F1:F1:1C


Bluetooth NIC 8C:2D:AA:2C:61:C2

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Brighton Bohnenkamp Feb 23, 2018 11:37 AM 
Task reassigned to UCS Tech.
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Brighton Bohnenkamp Feb 23, 2018 11:37 AM 
Still having issues printing
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Bradley Karkanen Feb 06, 2018 04:31 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Feb 06, 2018 04:31 PM 
Pushed to both machines
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Bradley Karkanen Feb 06, 2018 03:05 PM 
****This is an outgoing email****
Hi Dirk,

I need some additional information regarding service 
request #66573

Description: *asap* connect computers to printer 

Can you turn 20120828[Edit Inv] for me? I pushed the printer to 
20160829[Edit Inv]. If you have any problem with it let me know.
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Public
Megan Thibeault Feb 06, 2018 02:40 PM 
Task reassigned to Bradley Karkanen.
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Kyle Arthenayake Feb 06, 2018 12:26 PM 
connect 20120828[Edit Inv] and 20160829[Edit Inv] to Ellington printer
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