Service Request Ticket - # 66575

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2018 02:06 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130277[Edit Inv] (opens in a new window) Bldg/Room HL 120
Service Tag Description Wyse P25 zero client 32MB FLASH/512MB #909569-01L
Serial No. 9F2DM606432 Location HL120 Study Room

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0091580, Microsoft VDA subscription from P0091580, VMWare View 5 Premier from P0091580

Wired NIC 00:80:64:B3:2C:B6

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 07, 2018 11:43 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 07, 2018 11:43 AM 
It's all Gucci
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Bradley Karkanen Feb 07, 2018 10:51 AM 
Task reassigned to Giovanni Salazar.
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Megan Thibeault Feb 07, 2018 07:53 AM 
Task reassigned to Bradley Karkanen.
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Erika Enriquez Feb 06, 2018 02:54 PM 
Task reassigned to UCS Tech.
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Erika Enriquez Feb 06, 2018 02:40 PM 
Task reassigned to Erika Enriquez.
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Kyle Arthenayake Feb 06, 2018 02:06 PM 
Computer is not working, it looks like a bad video
cable
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