Service Request Ticket

Service Request Information

CONTACT	Name	Toray, Tamina	Date	Feb 08, 2018 12:33 PM
	Department	Behavioral Sciences Division	Phone	88712
	Location		Email	torayt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20131025 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	D25MR211F8J7	Location	PDR
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.9 (Mavericks)	Software	MS Office 2011 Std for MAC from P0094155
	Wired NIC	68:5B:35:D5:7D:2C
	Wireless NIC	88:63:DF:8C:13:01
	Bluetooth NIC	88:63:DF:8C:13:02

TECHS	Submitted by	Gino Salazar	Contact	gsalazar15@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Feb 15, 2018 12:34 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Feb 15, 2018 12:34 PM	Done	Add Attachment
Yumin Chen	Feb 15, 2018 12:07 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Gino Salazar	Feb 14, 2018 10:57 PM	Wou number of the computer needing to be taken over is 20131025	Add Attachment
Gino Salazar	Feb 14, 2018 10:56 PM	Task reassigned to Yumin Chen.	Add Attachment
Gino Salazar	Feb 14, 2018 11:43 AM	She wasn't there today.	Add Attachment
Gino Salazar	Feb 12, 2018 01:57 PM	11:30-1 Tuesday Wednesday and Thursday	Add Attachment
Gino Salazar	Feb 09, 2018 01:29 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Gino Salazar	Feb 09, 2018 12:07 PM	Task reassigned to UCS Tech.	Add Attachment
Gino Salazar	Feb 09, 2018 12:07 PM	She wasn't there when she said she would be.	Add Attachment
Gino Salazar	Feb 08, 2018 12:33 PM	She wants her old Firefox bookmarks and things on her desktop brought over to her new computer	Add Attachment