Service Request Ticket - # 66599

Service Request Information

CONTACT Name Swart, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2018 01:04 PM
Department Advancement & Foundation Phone 88281
Location Email swarte@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110870[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2G825V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G825V1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:32:7E

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Feb 11, 2018 04:16 AM 
Status changed from (2) Scheduled to (5) Completed
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Yumin Chen Feb 11, 2018 04:16 AM 
Office2016 installed and updated IE.
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Yumin Chen Feb 09, 2018 11:10 AM 
Task reassigned to Yumin Chen.
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Kyle Arthenayake Feb 08, 2018 01:04 PM 
I have a computer in my office that has some
outdated programs: Office is from 2003, Explorer
isn't supported on some websites that we use. I
was wondering if it would be possible to have it
updated? No rush or anything! Thank you!
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