Service Request Ticket - # 66617

Service Request Information

CONTACT Name Arends, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2018 02:59 PM
Department Facilities Services Phone 88239
Location Email arendsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20150712[Edit Inv] (opens in a new window) Bldg/Room PP 110
Service Tag 6218W72 Description Dell Wyse 5030 PCoiP Zero Client 32MB (256Mb)FLASH
Serial No. 6218W72 Location Grounds Crew station #1

CPU Unknown


OS Unknown Software Microsoft VDA subscription from P0101072, VMWare View Premier with Maint from P0101072

Wired NIC 00:80:64:EE:A1:DA

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing May 09, 2018 09:29 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing May 09, 2018 09:29 AM 
Paul activated the jack awhile back, but we were 
waiting on them to drill a hoe through the brick 
wall.
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John Rushing Feb 27, 2018 05:03 PM 
Delivered on 2/27.  They need Network activated.
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Megan Thibeault Feb 27, 2018 07:34 AM 
Task reassigned to John Rushing.
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Gino Salazar Feb 26, 2018 04:00 PM 
Send another email for availability
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Shina Oladiti Feb 14, 2018 01:42 PM 
Sent an email for availability
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John Rushing Feb 14, 2018 09:33 AM 
Task reassigned to UCS Tech.
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John Rushing Feb 14, 2018 09:33 AM 
VDI stations have been setup and are ready for use.
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Tricia Flaherty Feb 09, 2018 02:59 PM 
Starting in John's queue for TC setup:
There are 2 new TC stations going to Grounds Crew (outside PP110)
Grounds Crew Station #1 W#20150712[Edit Inv] & monitor W#20160126[Edit Inv] 
Grounds Crew Station #2 W#20150713[Edit Inv] & monitor W#20160127[Edit Inv] 

Michael Smith should be contacting Telecom about getting Network jacks activated as these are NEW stations 
Debra Arends and Kellie Whisenhunt can serve as delivery contacts when these are ready to go.
The two TC and monitors will be on Inventory counter with New Equip Setup sheets.
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