Service Request Ticket - # 66625

Service Request Information

CONTACT Name Hoffman, Kim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2018 11:07 AM
Department Creative Arts/Art Phone 88248
Location Email hoffmak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130786[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch, Intel i5 3.2GHz Quad #Z0PF
Serial No. D25MM0WXF8J9 Location PDR 2023 Giveaway

CPU Intel Core i5(3.2GHz, 6MB L3)


OS MAC OS X 10.13 (High Sierra) Software MS Office 2011 Std for MAC from P0093918; Adobe CCE serialized desktop install annual subscription REMOVE SERIALIZED ADOBE CC JULY2019 as NO LONGER PAID SUBSCRIPTION;

Wired NIC 68:5B:35:B7:13:E8


Wireless NIC B4:18:D1:EB:CB:7B


Bluetooth NIC B4:18:D1:EB:CB:7C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 12, 2018 01:58 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 12, 2018 01:58 PM 
Completed! he could not connect as a result of
keychain.
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Shina Oladiti Feb 12, 2018 12:50 PM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Feb 12, 2018 11:44 AM 
Priority changed from (3) Priority to (2) High Priority.
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Brighton Bohnenkamp Feb 12, 2018 11:07 AM 
Printer in Campbell hall 204 is not printing, 
earlier it said "held for authentication" but now 
says ready to print and noting comes out
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