Service Request Ticket - # 66627

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2018 11:57 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170533[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02W36XTHV29 Location parts pile

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006552;

Wireless NIC 8C:85:90:A8:7E:8F


Bluetooth NIC 8C:85:90:AC:1E:1A

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Feb 26, 2018 09:17 AM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Megan Thibeault Feb 26, 2018 07:52 AM 
Task reassigned to Bradley Karkanen.
 Add Attachment
Megan Thibeault Feb 26, 2018 07:52 AM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Erika Enriquez Feb 21, 2018 04:58 PM 
Sitting on Erika's desk in box with form on top
 Add Attachment
Erika Enriquez Feb 21, 2018 04:55 PM 
Task reassigned to UCS Tech.
 Add Attachment
Erika Enriquez Feb 20, 2018 05:05 PM 
****This is an outgoing email****
Hi Tracy,

I need some additional information regarding 
service request #66627

Description: NEW EQUIP SETUP: Deliver Apple 
MacBook Pro W#20170533[Edit Inv] to ITC 310 for Tracy 
Boyson (Order#10244)

Your computer is all done and ready to be 
delivered to you. Please save any important files 
to you H-drive, and please let me know of a good 
time to come and deliver this to you.

Thank you,
Erika
 Add Attachment
Public
Erika Enriquez Feb 20, 2018 05:03 PM 
Done updated in AD
 Add Attachment
Erika Enriquez Feb 20, 2018 02:08 PM 
starting today
 Add Attachment
Megan Thibeault Feb 20, 2018 07:58 AM 
Status?
 Add Attachment
Erika Enriquez Feb 16, 2018 11:21 AM 
Task reassigned to Erika Enriquez.
 Add Attachment
Emily Griner Feb 12, 2018 11:57 AM 
NEW EQUIP SETUP: Deliver Apple MacBook Pro 
W#20170533[Edit Inv] to ITC 310 for Tracy Boyson. She is adding 
this laptop to existing monitors and other equipment. 
Additional cabling may be needed. Let Tricia know if Tracy 
needs anything for USB-C to monitor (may be in stock 
cabinet). Laptop placed on inventory shelf.
 Add Attachment