Service Request Ticket - # 66656

Service Request Information

CONTACT Name Jennings, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2018 12:19 PM
Department University Computing Solutions Phone 14018
Location Email jenningsr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161077[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. C02TV4NJJ1G9 Location PDR

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511;

Wired NIC 98:10:E8:F3:73:85


Wireless NIC 98:9E:63:3A:B6:E2


Bluetooth NIC 98:9E:63:3A:B6:E3

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Feb 16, 2018 11:46 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Feb 16, 2018 09:22 AM 
Task reassigned to Bradley Karkanen.
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Gino Salazar Feb 15, 2018 02:42 PM 
On stand up desk imaging.
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Emily Griner Feb 14, 2018 12:19 PM 
GFA SETUP: Deliver Apple iMac W#20161077[Edit Inv] replacing 
W#20131014[Edit Inv] to Valsetz 130 for Ryan Jennings. Ryan will 
want time with both desktops to make sure software, etc 
got transferred. Computer placed on inventory counter.
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