Service Request Ticket - # 66662

Service Request Information

CONTACT Name McBeth, Barry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 14, 2018 02:38 PM
Department Facilities Services Phone 88767
Location Email mcbethw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20150715[Edit Inv] (opens in a new window) Bldg/Room PP 116
Service Tag 9JNVV72 Description Dell Wyse 5030 PCoiP Zero Client 32MB (256Mb)FLASH
Serial No. 9JNVV72 Location Barry McBeth, Trades/Maintenance Worker

CPU Unknown


OS Unknown Software Microsoft VDA subscription from P0101072, VMWare View Premier with Maint from P0101072

Wired NIC 00:80:64:EF:04:02

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jul 12, 2018 08:53 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Peter Puettmann Jul 12, 2018 08:53 AM 
delivered and set up
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John Rushing Jul 11, 2018 03:08 PM 
Task reassigned to Peter Puettmann.
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John Rushing Jul 11, 2018 03:08 PM 
Status changed from (4) On Hold to (6) Ready to Deliver
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John Rushing Feb 27, 2018 03:55 PM 
Status changed from (1) Pending to (4) On Hold
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Megan Thibeault Feb 27, 2018 08:12 AM 
Task reassigned to John Rushing.
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Megan Thibeault Feb 27, 2018 08:12 AM 
since the other one is at 1 you could set this one
up at the same time :)
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Gino Salazar Feb 26, 2018 04:00 PM 
Sent another email for availability, this time to Kelli Whisenhunt
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Shina Oladiti Feb 16, 2018 10:37 AM 
****This is an outgoing email****
Hi Barry,

I need some additional information regarding
service request #66662

Description: NEW EQUIP SETUP:Deliver Dell thin
client W#20150715[Edit Inv] & monitor W#20150709[Edit Inv] to PP127
Barry McBeth new workstation


We are checking to know when you would like us to
come in for the setup of this new equipment.

Regards,

Adeshina
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Public
John Rushing Feb 15, 2018 11:23 AM 
Task reassigned to UCS Tech.
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John Rushing Feb 15, 2018 11:23 AM 
VDI Wise client has been setup.
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Tricia Flaherty Feb 14, 2018 02:38 PM 
Starting in John's queue for TC setup:
There is new TC station going to Barry McBeth PP127
W#20150715[Edit Inv] & monitor W#20150709[Edit Inv]
Michael Smith should be contacting Telecom about getting Network jacks activated as these are NEW stations 
Debra Arends and Kellie Whisenhunt can serve as secondary delivery contacts when these are ready to go.
The TC and monitor will be on Inventory counter with New Equip Setup sheet.
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