Service Request Ticket - # 66675

Service Request Information

CONTACT Name Ulveland, Dana R.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2018 11:25 AM
Department Education & Leadership Phone 88039
Location Email ulvelad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20170545[Edit Inv] (opens in a new window) Bldg/Room RWEC 227
Service Tag Description Apple iPad mini 4 Wi-Fi 128GB - Space Gray #MK9N2LL/A
Serial No. F9FVM9Q0GHKJ Location Dana Ulveland, MIA 7/26

CPU A8X chip w/ 64‑bit, M8 motion coprocessor


OS iOS 11 Software

Wireless NIC 34:7C:25:07:31:E5


Bluetooth NIC 34:7C:25:07:31:E6

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 20, 2018 03:30 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Feb 20, 2018 03:30 PM 
It's been delivered!
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Kyle Arthenayake Feb 20, 2018 12:25 PM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Feb 20, 2018 12:25 PM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Feb 20, 2018 12:25 PM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Feb 20, 2018 12:25 PM 
deliver at 3
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Shina Oladiti Feb 20, 2018 12:22 PM 
****This is an email****

I will also be in my office from 3:00 to 3:25 if that is a good 
time to deliver my ipad.

Regards,

Dana
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Shina Oladiti Feb 20, 2018 12:20 PM 
****This is an email****
Hi Adeshina,

I am in my office until 12:30. Would this be a good time?

Regards,

Dana
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Shina Oladiti Feb 20, 2018 09:15 AM 
****This is an outgoing email****
Hi Dana,

I need some additional information regarding
service request #66675

Description: NEW EQUIP SETUP: Deliver Apple iPad
mini W#20170545[Edit Inv] to RWEC 227 for Dana Ulveland
(order#10349)

We have an iPad to deliver to you, we would like
to know when to come in  for the delivery.

Regards,

Adeshina
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Public
Gino Salazar Feb 19, 2018 04:21 PM 
Task reassigned to UCS Tech.
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Gino Salazar Feb 19, 2018 04:20 PM 
its all set up and ready for delivery0
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Gino Salazar Feb 19, 2018 02:11 PM 
Task reassigned to Giovanni Salazar.
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Emily Griner Feb 16, 2018 11:25 AM 
NEW EQUIP SETUP: Deliver Apple iPad mini W#20170545[Edit Inv] to 
RWEC 227 for Dana Ulveland. Setup via JAMF. Placed on 
inventory shelf.
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