Service Request Ticket - # 66676

Service Request Information

CONTACT Name Hutchings, Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2018 11:34 AM
Department Creative Arts/Art Phone 89209
Location Email hutchingst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161087[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02TTN7HHV29 Location PDR

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511; Adobe CC201* (named user: hutchingst@wou.edu) subscription JAN2016 please load base of Adobe CC Desktop;

Wireless NIC DC:A9:04:8F:CA:CA


Bluetooth NIC DC:A9:04:7E:40:AF

TECHS Submitted by Emily Griner Contact egriner15@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Feb 22, 2018 04:01 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Feb 22, 2018 04:01 PM 
Done.. Hes a lot to handle. BUT DONE
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Kyle Arthenayake Feb 22, 2018 01:09 PM 
Task reassigned to Erika Enriquez.
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Shina Oladiti Feb 22, 2018 01:06 PM 
****This is an email****
Steam and xcode aren't from adobe.  Can I install non-adobe 
software?

I'll be in ITC104 today 12:30 to 6 or so.  You can come pull me 
out of class to effect the swap at any time.

tim h
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Shina Oladiti Feb 21, 2018 01:20 PM 
****This is an email****
Hi Adeshina,

I'll back up my computer tonight and contact you
tomorrow.  

Thank you!
tim h
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Shina Oladiti Feb 21, 2018 12:31 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Feb 21, 2018 12:31 PM 
sent email for availability.
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Shina Oladiti Feb 21, 2018 12:29 PM 
It is back on the inventory counter.
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Shina Oladiti Feb 21, 2018 12:22 PM 
Laptop prepped and ready for delivery.
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Shina Oladiti Feb 20, 2018 09:56 AM 
Installing Office presently.
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Shina Oladiti Feb 20, 2018 09:54 AM 
Task reassigned to Adeshina Oladiti.
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Tricia Flaherty Feb 16, 2018 11:40 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Feb 16, 2018 11:40 AM 
he is Adobe CC named user - (hutchingst@wou.edu) 
subscription since JAN2016 please load base of Adobe CC 
Desktop and let him know where he can download the 
individual applications they need access to;
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Emily Griner Feb 16, 2018 11:34 AM 
GFA SETUP: Deliver Apple MacBook Pro W#20161087[Edit Inv] and 
replace W#20120662[Edit Inv] to ITC 105 for NTT Timothy 
Hutchings. Software transfer needed (Tricia). Placed on 
inventory shelf.
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