Service Request Ticket - # 66705

Service Request Information

CONTACT Name Casares, Louann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2018 01:11 PM
Department Disability Access Services Phone 89241
Location Email casaresl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161082[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02TTN6XHV29 Location PDR

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC DC:A9:04:8F:86:C2


Bluetooth NIC DC:A9:04:7E:A4:D7

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 21, 2018 10:57 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 21, 2018 10:56 AM 
It's all good and I set her up with a keyboard!
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Gino Salazar Feb 20, 2018 02:24 PM 
Give her paths
SMB://media/media/ALL_VIDEOS
SMB://media/media/Camtasia Projects
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Gino Salazar Feb 20, 2018 02:23 PM 
Task reassigned to Giovanni Salazar.
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Natalie Plasker Feb 20, 2018 01:11 PM 
Needs new keyboard for Mac computer. Available
anytime tomorrow.
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