Service Request Ticket - # 66711

Service Request Information

CONTACT Name Gunther, Lindsay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2018 05:02 PM
Department Health & Exercise Science Phone 88908
Location Email guntherl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160876[Edit Inv] (opens in a new window) Bldg/Room RWEC 239
Service Tag Description Apple iMac 21.5-inch, 2.8GHz Quad Intel i5 #Z0RR
Serial No. D25TN04QGG7D Location Student worker

CPU Intel Core i5(2.8GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; MAXQDA Plus v12 Single-User License Edu VISA2016006342 JUNE2017, STATA Stata/SE v14license VISA2016006313 FEB2018 SR#66711;

Wired NIC A8:60:B6:30:0A:03


Wireless NIC 58:40:4E:EE:2B:E0


Bluetooth NIC 58:40:4E:EE:2B:E1

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 21, 2018 04:14 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 21, 2018 04:14 PM 
Installation completed!
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Shina Oladiti Feb 21, 2018 03:28 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Feb 21, 2018 03:28 PM 
****This is an email****
Adeshina,

Whenever works best for you. The computer isn't
being used and my office is open from 8am-4:30.

Thanks,

Lindsay
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Shina Oladiti Feb 21, 2018 01:54 PM 
****This is an outgoing email****
Hi Lindsay,

I need some additional information regarding
service request #66711

Description: Install STATA Stata/SE 14 license(
VISA2016006313) on iMac 21.5 W#20160876[Edit Inv] RWEC 239
contact is Lindsay Guther

We are checking to know when you would like us to
come in for the installation.


Regards,

Adeshina
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Public
Tricia Flaherty Feb 21, 2018 09:17 AM 
license was actually from VISA2016006313 in April 2017 ... 
the link below is correct just wrong date info
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Tricia Flaherty Feb 20, 2018 05:02 PM 
this is a license upgraded in September that they are finally assigning to this station in RWEC239 
W#20160876[Edit Inv] 
Installer for STATA/SE v14 & serial info can be found at:
T:\Stata\STATA_14
contact is Lindsay Gunther
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