Service Request Ticket - # 66727

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 22, 2018 11:51 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130911[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43Q7V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43Q7V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:92:D3

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Kyle Arthenayake Feb 22, 2018 02:56 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 22, 2018 12:03 PM 
Task reassigned to Giovanni Salazar.
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Natalie Plasker Feb 22, 2018 11:52 AM 
User that is having this problem is Robin
Williams. She is available form 12-2 today 2/22
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Natalie Plasker Feb 22, 2018 11:51 AM 
****This is an email****
This is data entry from the Cottage room 213, we
are having a problem with one of our
computers(20130911). The problem that we are
having involves using whitepage, it states that
our organization is prohibited from using
whitepages. Although the other computers in use
are able to get around this problem. If you could
send help or suggestions possible actions that
would be appreciated.
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