Service Request Ticket - # 66759

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2018 09:20 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150633[Edit Inv] (opens in a new window) Bldg/Room ITC 310B
Service Tag Description Apple MacBook Pro 13-inch w/ Retina Display #Z0QP
Serial No. C02RV2DLFVH8 Location Computer Science Division Departmental Laptop

CPU Intel Core i7(3.0GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2015004715;

Wireless NIC 98:01:A7:98:93:63


Bluetooth NIC 98:01:A7:98:93:64

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Feb 26, 2018 10:47 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Feb 26, 2018 10:35 AM 
Machine was already Reimaged
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Erika Enriquez Feb 26, 2018 10:00 AM 
Do Not reimage. she needs it back until she gets 
the adaptor for her new machine
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Bradley Karkanen Feb 26, 2018 09:20 AM 
Reimage this machine
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