Service Request Ticket - # 66762

Service Request Information

CONTACT Name Hutchings, Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2018 10:12 AM
Department Creative Arts/Art Phone 89209
Location Email hutchingst@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110414[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. wrong - D25N713ZF8J8 Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software bundled with iLife'11, OpenOffice, (Large set of Freeware from Tankersly), Adobe CS5.5 Master Coll. for MAC from P0083034, AutoDesk Ent. Creation Suite(Maya) from P0083231, MAX/MSP/Jitter6 + Gen from P0083230, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC 3C:07:54:2D:99:AC


Wireless NIC E4:CE:8F:67:92:BC


Bluetooth NIC 34:51:C9:F2:D5:FC

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Sep 12, 2018 08:11 AM 
Status changed from (7) Waiting for Contact to (5) Completed
 Add Attachment
Peter Puettmann Sep 12, 2018 08:11 AM 
he is keeping the one he has.
Add Attachment
Peter Puettmann Sep 10, 2018 09:11 AM 
Status changed from (1) Pending to (7) Waiting for Contact
 Add Attachment
Peter Puettmann Sep 10, 2018 08:11 AM 
****This is an outgoing email****
Hi Timothy,

We were just following up with you regarding a
service request that we have for you.  (#66762)

Description: Loaner mac keyboard 

We were wondering if you still needed the keyboard
or if you were all done with it. If you still need
to use it, please let me know when an estimated
return date will be. 
Thanks,
Peter Puettmann
 Add Attachment
Public
Megan Thibeault Sep 10, 2018 07:32 AM 
Status changed from (4) On Hold to (1) Pending
 Add Attachment
Megan Thibeault Sep 10, 2018 07:32 AM 
Status changed from (4) On Hold to (1) Pending
 Add Attachment
Megan Thibeault Sep 10, 2018 07:32 AM 
Can you see if he still has this keyboard and when
the new return date would be.
Add Attachment
Megan Thibeault Feb 26, 2018 10:39 AM 
Status changed from (1) Pending to (4) On Hold
 Add Attachment
Brighton Bohnenkamp Feb 26, 2018 10:12 AM 
Borrowing usb mac keyboard until end of Spring 
term 2018
 Add Attachment