Service Request Ticket - # 66766

Service Request Information

CONTACT Name Smith, Jennie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 26, 2018 11:00 AM
Department The Research Institute Phone 88566
Location Email smithjs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20150185[Edit Inv] (opens in a new window) Bldg/Room TODD 105
Service Tag Description Dell E-Port PlusII Replicator & 130W power adapter
Serial No. 310885646005880164 Location Jennie Smith, TRI
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 26, 2018 11:27 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 26, 2018 11:27 AM 
It is working fine and charging presently.
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Shina Oladiti Feb 26, 2018 11:27 AM 
The was no signal that the charger was receiving
power. Check the charger and swapped the plugin slot.
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Shina Oladiti Feb 26, 2018 11:09 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Feb 26, 2018 11:03 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Feb 26, 2018 11:01 AM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Feb 26, 2018 11:00 AM 
laptop was all plugged in and she got a low 
battery error then it shut down. Everything is 
plugged in like it should be and won't turn on
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