Service Request Ticket

Service Request Information

CONTACT	Name	Boyson, Tracy	Date	Feb 26, 2018 11:45 AM
	Department	Behavioral Sciences Division	Phone	8987
	Location		Email	boysont@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150623 (opens in a new window)	Bldg/Room	ITC 003
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	D25RT0WDGG7D	Location	PDR room
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.14 (Mojave)	Software	Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2015004715;
	Wired NIC	38:C9:86:47:13:D5
	Wireless NIC	28:F0:76:46:6C:2C
	Bluetooth NIC	28:F0:76:46:6C:2D

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Apr 27, 2018 09:42 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Apr 27, 2018 09:42 AM	Completed!	Add Attachment
Shina Oladiti	Apr 26, 2018 04:14 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Erika Enriquez	Apr 26, 2018 02:01 PM	Status changed from (5) Completed to (1) Pending	Add Attachment
Erika Enriquez	Apr 26, 2018 02:01 PM	Status changed from (5) Completed to (1) Pending	Add Attachment
Erika Enriquez	Apr 26, 2018 02:01 PM	Printer is having issues again	Add Attachment
Shina Oladiti	Feb 26, 2018 01:24 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Feb 26, 2018 01:24 PM	Completed. Gave admin right and added her to printers.	Add Attachment
Shina Oladiti	Feb 26, 2018 12:15 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Brighton Bohnenkamp	Feb 26, 2018 11:45 AM	Tracy had her computer re imaged and needs to have printers added again	Add Attachment