Service Request Ticket - # 66778

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 27, 2018 08:11 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100667[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro with Apple Protection Plan
Serial No. C17FD7NJDH2G Location PDR

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS Unknown Software Upgrade to OS X Lion(10.7) from P0081770 April2012[orig:Mac OS X Snow Leopard(iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, and Xcode Developer Tools), iLife '11(Includes iPhoto, iMovie, iDVD, iWeb, and GarageBand], MS Office for MAC 2011 from P0079025, Adobe Web Premium CS5 Mac License and InDesign CS5 MAC license from P0077114 transferred from 20070895 MAY2011

Wired NIC C8:2A:14:1A:1A:77


Wireless NIC E0:F8:47:2D:BD:44


Bluetooth NIC E0:F8:47:2D:BD:45

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Feb 28, 2018 03:21 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Feb 28, 2018 03:21 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Feb 28, 2018 03:17 PM 
Prepped and put back on loaner shelve
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Shina Oladiti Feb 27, 2018 09:55 AM 
imagining in progress..... It is sitting on my desk
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Megan Thibeault Feb 27, 2018 08:11 AM 
The laptop is in the "in-box" please reimage and
put on the loaner shelf.
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