Service Request Ticket - # 66802

Service Request Information

CONTACT Name Winningham, Rob   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 01, 2018 12:58 PM
Department Social Science Phone 88297
Location Email winninr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131023[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MT0CBF8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:D4:25:9A


Wireless NIC 88:63:DF:8D:37:1B


Bluetooth NIC 88:63:DF:8D:37:1C

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 05, 2018 02:19 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Mar 05, 2018 02:19 PM 
Ran an update on his computer. The pushing
serialized the machine.
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Shina Oladiti Mar 05, 2018 12:49 PM 
Task reassigned to Adeshina Oladiti.
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Bradley Karkanen Mar 02, 2018 08:20 AM 
I pushed the serializer to his machine. It looks like it work. I 
don't work at 2pm Monday. All you need to do is open an 
Office program if it is activated your good to go, if not the 
serializer is in Self Service.
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Kyle Arthenayake Mar 01, 2018 01:47 PM 
Task reassigned to UCS Tech.
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Kyle Arthenayake Mar 01, 2018 12:58 PM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Mar 01, 2018 12:58 PM 
Status changed from (1) Pending to (2) Scheduled
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Kyle Arthenayake Mar 01, 2018 12:58 PM 
troubles with activating Microsoft
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