Service Request Ticket - # 66811

Service Request Information

CONTACT Name Wenzel, Alicia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2018 02:30 PM
Department Education & Leadership Phone 88668
Location Email wenzela@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170663[Edit Inv] (opens in a new window) Bldg/Room RWEC 224
Service Tag Description Xerox Phaser 6022/NI Color LED Printer
Serial No. P5A072573 Location Alicia Wenzel for use with W#20150178 PC laptop

Model 6022/NI Hostname
Notes 200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; LOCAL USB PRINTER Ink/Toner Refill Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756

Wired NIC 9C:93:4E:4F:26:E7


Wireless NIC 64:6E:69:0C:DB:51

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Mar 12, 2018 01:41 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Shina Oladiti Mar 12, 2018 01:34 PM 
Updated inventory accordingly.
 Add Attachment
Shina Oladiti Mar 12, 2018 01:30 PM 
Brought back W#20110502[Edit Inv]
 Add Attachment
Shina Oladiti Mar 12, 2018 01:29 PM 
Setup completed. Connect her computer locally.
 Add Attachment
Shina Oladiti Mar 12, 2018 11:06 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Megan Thibeault Mar 08, 2018 07:50 AM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Shina Oladiti Mar 05, 2018 01:38 PM 
****This is an email****
Next Monday, 3/12 at 11:30?

Will this work?

Thanks,

Alicia
Add Attachment
Shina Oladiti Mar 05, 2018 12:51 PM 
****This is an outgoing email****
Hi Alicia,

We were just following up with you regarding a
service request that we have for you.  (#66811)

Description: NEW EQUIP SETUP: Xerox Phaser 6022/NI
ColorPrinter to use with PC laptop W#20150178[Edit Inv] 
RWEC224 LOCAL order#10364

We are checking to know when to come in for the
delivery and setup of the printer. Please, get
back to us with date and time that is convenient
for you.

We look forward to reading back from you :)


Thanks,
Adeshina Oladiti
 Add Attachment
Public
Tricia Flaherty Mar 02, 2018 02:30 PM 
Printer W#20170663[Edit Inv] is on Inventory counter with Invoice, it 
is for local USB Printer setup with PC laptop W#20150178[Edit Inv] in 
RWEC224 for Alicia Wenzel
 Add Attachment