Service Request Ticket - # 66828

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2018 11:47 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110588[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer #3600/DN
Serial No. MHB923428E Location PDR

Model P3600/DN Hostname reg-admin.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER Printer Maint: phaser 3600 fuser unit from VISA2012003320 replaced APR2013 on SR49904, Samsung JC97-02233A Prickup Roller Large Capacity Feeder from VISA2015004691 replaced JUL2015 on SR57343 Ink/Toner Refill std blk:106R01370, High blk: 106R01371

Wired NIC 00:00:AA:BF:76:67

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 29, 2018 09:49 AM 
Status changed from (3) Order in Process to (5) Completed
 Add Attachment
Shandelle Plasker Mar 29, 2018 09:49 AM 
New machine has been setup.
 Add Attachment
Shandelle Plasker Mar 16, 2018 04:54 PM 
Status changed from (1) Pending to (3) Order in Process
 Add Attachment
Shandelle Plasker Mar 16, 2018 04:54 PM 
Leonard has put in a purchase request.
 Add Attachment
Shandelle Plasker Mar 12, 2018 02:57 PM 
****This is an email****
Hi Leonard,

Just making sure you have submitted a price or 
purchase request to replace the old Xerox 3600 
that had the heat error.


Thank you,
Shandelle Pepper
 Add Attachment
Megan Thibeault Mar 07, 2018 02:18 PM 
W20110588 is back by John's desk, inventory updated.
Add Attachment
Megan Thibeault Mar 07, 2018 02:18 PM 
inventory updated
 Add Attachment
Megan Thibeault Mar 07, 2018 01:15 PM 
Loaner W20101525 is setup
Add Attachment
Natalie Plasker Mar 06, 2018 11:47 AM 
The printer is saying that it is overheating. He
tried restarting the printer, but as soon as it
comes back on it says the same error.
Add Attachment