Service Request Ticket - # 66832

Service Request Information

CONTACT Name Solario, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2018 09:52 AM
Department Phone 88551
Location Email solarioc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150103[Edit Inv] (opens in a new window) Bldg/Room SAC 105
Service Tag Description Apple iMac 27-inch #Z0PF
Serial No. D25Q8032F8J9 Location Christopher Solario, SEP Asst Director

CPU Intel Core i5(3.2GHz, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2015004715, Parallels Desktop v.10 for Mac(free upgrade v.11)frpm VISA2015004738

Wired NIC 38:C9:86:00:DE:2F


Wireless NIC AC:29:3A:9F:8D:FF


Bluetooth NIC AC:29:3A:9F:8E:00

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Brighton Bohnenkamp Mar 14, 2018 11:07 AM 
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp Mar 14, 2018 11:07 AM 
returned
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Kyle Arthenayake Mar 07, 2018 04:40 PM 
picked up loaner mouse
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Brighton Bohnenkamp Mar 07, 2018 11:43 AM 
mouse w#20150028[Edit Inv]
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Kyle Arthenayake Mar 07, 2018 09:52 AM 
Will pick up loaner mouse and then return when new
mouse comes in
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