Service Request Ticket - # 66836

Service Request Information

CONTACT Name Gilbert, Carey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 07, 2018 01:25 PM
Department The Research Institute Phone 88238
Location Email gilbertc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150541[Edit Inv] (opens in a new window) Bldg/Room VAL 215
Service Tag Description Xerox Phaser 6022/NI Color LED Printer
Serial No. P5A066458 Location Amanda Owren

Model 6022/NI Hostname
Notes 200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; LOCAL USB PRINTER Ink/Toner Refill Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756

Wired NIC 9C:93:4E:4E:EF:6C


Wireless NIC 5C:93:A2:AC:2B:5D

TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

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Erika Enriquez
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Entered by Date Memo
Erika Enriquez Mar 07, 2018 04:11 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Mar 07, 2018 04:11 PM 
IT works idk what was wrong
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Erika Enriquez Mar 07, 2018 03:42 PM 
Task reassigned to Erika Enriquez.
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Erika Enriquez Mar 07, 2018 01:25 PM 
Says her printer times out every time she is
needing to print. She restarts every time she prints
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