Service Request Ticket - # 66839

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 08, 2018 07:55 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110218[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024549 Location PDR

Model 8870/DN Hostname admin-hallway.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.116.68 Metered Code: 8710 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:05:FF

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 12, 2018 02:55 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Mar 12, 2018 02:55 PM 
The printer has been fixed. I delivered and set up 
the printer and brought the loaner back.
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Megan Thibeault Mar 08, 2018 08:34 AM 
Loaner Printer W20130053, W20110218 is back in the
office
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Megan Thibeault Mar 08, 2018 07:55 AM 
error 91,720

the printer is off, will work on a loaner once
Paul is in.

called Xerox ref# 22256718
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